Terms and Conditions

  • From 8 years old onwards, it corresponds to own bed.
  • Special rate for children from 8 to 12 years old / over 12 years old are considered as adults.
  • Reservations can only be made through Whastapp.
  • AWA Expeditions tours can make a change of accommodation on the day of the tour for reasons of bad weather, route improvement or navigation safety.
  • Reservation dates are subject to availability.
  • The payment methods are by deposit to BCP bank account or Izipay link payment (credit or debit card with an additional cost of 5% of the price), previous coordination with the reservation area.
  • Payment options, if you book 15 or more days in advance you can secure your reservation by paying only 50% in advance and the remaining balance one day before the tour starts.
  • If you book within 10 days of the tour, payment is for the total amount.
  • Prices do not include IGV. All payments are issued with a receipt. If you wish to receive an invoice, please consider the additional IGV.
  • If you wish to cancel the tour within 10 days of the tour start date, a refund percentage will be assessed for management fees and supplies incurred.
  • Cancellations within 10 days of the tour start date are non-refundable.
  • In case of changes in your flight date, it is allowed to postpone the start of the tour once without charge, but you must notify 2 days before the tour starts (substantiate).
  • No date or time changes or refunds on the day before or on the day of the tour start date are considered no-shows.
  • Pick up of passengers from their hotels starts from 8:40am to 9:15am, pick up from the airport from 6:00am to 8:30am (subject to a wait of 15 minutes in both cases, after that time it is considered a no-show with no claims or refunds).
  • IMPORTANT The tour itinerary starts at 9:15 am and usually ends at approximately 5:30 pm in the city, consider an additional 1 hour drive to the airport. We are not responsible for missed flights within the indicated schedule.
  • AWA Expeditions Tour carefully plans its programs to avoid negative effects on cultural identity. The activities described in the programs of our tours may vary depending on weather conditions, the season that regulates the water level of the rivers, as well as wildlife cycles in order to protect the natural habitat. But we assure, as far as possible, the fulfillment of the tour.
  • If you have any additional questions please review our Frequently Asked Questions and feel free to Contact Us.
  • Don’t forget to check our cancellation policies.